PET HELP DESK

One Call. That Is All It Takes.

Your front door to everything Animal-Angels Foundation offers. You do not need to know which program to ask for. That is our job.

(205) 754-7542

Call or text. Seven counties. One front door.

Call Now Email Us

HOW IT WORKS

Three Steps to Getting Help

You do not need to figure out which program fits. That is what we are here for.

You Call

Tell us what is happening. No eligibility quiz. No paperwork. Just talk to us.

We Listen

Our team hears you out and figures out exactly what kind of help you need.

We Connect You

We match you to the right resource, whether that is an AAF program, a partner, or local help.

WHAT WE HELP WITH

Whatever the Situation, Call Us First

These are the most common reasons people call. If yours is not listed, call anyway.

Vet Bill Help

Emergency vet costs and affordable veterinary care options.

Spay or Neuter

Access our SNIP program for free spay and neuter services.

Landlord Issues

Pet deposit help, pet resumes, and landlord mediation.

Pet Food Help

Emergency pet food and supply assistance programs.

Thinking of Surrendering

Let us help you explore alternatives before separation.

Just Adopted

90 days of post-adoption support through Adoption Boost.

Found a Stray

Microchip scanning, supplies, and reunification help.

Other Emergency

Any pet-related crisis. Call us and we will help navigate it.

SERVICE AREA AND HOURS

Where and When to Reach Us

Seven-County Service Area

Jefferson County

Shelby County

Blount County

St. Clair County

Walker County

Bibb County

Chilton County

If you are outside our service area, call anyway. We will try to connect you with resources in your area.

Hours and Contact

Monday through Friday9:00 AM to 5:00 PM

Saturday10:00 AM to 2:00 PM

Sunday and HolidaysClosed

(205) 754-7542

angels@animal-angels.org

KNOW THE DIFFERENCE

Emergency vs. Non-Emergency

LIFE-THREATENING

Call 911 or Your Emergency Vet

If your pet is in immediate danger, having a seizure, bleeding heavily, was hit by a car, or is showing signs of poisoning, do not wait. Go to your nearest emergency veterinary hospital right now.

URGENT BUT NOT LIFE-THREATENING

Call the Pet Help Desk

For situations that need attention but are not immediately life-threatening, call us at (205) 754-7542 during business hours. If we are closed, leave a message and we will call you back as soon as possible.

FAQ

Common Questions

Is the Pet Help Desk free?

Yes. There is no charge to call. We are here to help you find the right resource.

Do I have to live in your service area?

Our programs serve seven counties in Central Alabama. If you are outside that area, call anyway. We will do our best to connect you with resources near you.

What if I call after hours?

Leave a voicemail and we will return your call on the next business day. If it is a true emergency, call 911 or go to your nearest emergency vet.

Can I email instead of calling?

Yes. Send us an email at angels@animal-angels.org and we will respond within one business day. For urgent matters, calling is faster.

What kind of help can you provide?

Spay/neuter assistance through SNIP, crisis stabilization through The Bridge, housing support, pet food resources, training help, adoption support, and more. If we do not offer it directly, we connect you to a partner who does.

Do I need paperwork before calling?

No. Just call. We walk you through everything on the phone and handle any paperwork later based on which program fits.